The sales staff will confirm with the customer the total amount to be paid. The customer then comes to the counter, meets with the sales staff to complete the payment procedure, and receives the ticket.
Bank transfer payment (only accepted via the bank account of Saigontourist Travel Service One Member Limited Liability Company):
The sales staff will confirm with the customer the total amount to be paid. The customer transfers the payment to Saigontourist via Vietcombank. The sales staff will complete the payment procedure and issue the ticket to the customer via email.
Bank account details of Saigontourist Travel Service One Member Limited Liability Company:
Vietcombank – Ho Chi Minh City Branch (VCB)
VND Account: 007.100.001075.3
USD Account: 007.137.008721.3
EUR Account: 007.114.060551.8
SWIFT Code: BFTVVNVX007
Online payment: On the company's website, the customer selects the tour, clicks "BUY", enters passenger information, and selects the online payment method. The customer will be redirected to the Onepay payment gateway to enter personal information and proceed with the payment. Upon successful payment, the customer will be redirected to the Saigontourist confirmation page.
In case of tour cancellation/refund for online purchases, the refund will be processed via the Onepay gateway (bank-to-bank transaction) and not in cash.